AI-powered engagements that drive results — from the first message to final payment."
Conversational Design & UX
Expertise in crafting intuitive, natural, and high-converting conversation flows — across channels like WhatsApp, web chat, and in-app messaging.
Customer Journey Mapping
Understanding how different industries (e.g. finance, telco, healthcare) interact with users across the lifecycle — from onboarding to payment.
Partner Enablement & Solution Engineering
Helping clients understand user needs and tailor the Grovity agent experience to fit specific business cases.
Behavioral Analytics & Optimization
Turning conversation and conversion data into actionable improvements in engagement flows.
Engagement Strategy & Lifecycle Marketing
Long-term customer interaction strategy to maximize retention, upsell, and satisfaction using AI-driven engagement.